Contact information

We love hearing from our customers! Whether you have a question about an order, a product, or just want to say hello — our team is here to help.

 

Customer Support

For all enquiries, please use the following contact details:

 

📧  Email: ablnexuspets@outlook.com

🌐  Website: www.ablnexuspets.com

🕐  Support Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT)

 

Response Times

We aim to respond to all enquiries within 1–2 business days. For urgent matters, please mark your email subject line as 'URGENT' and we will prioritise your request.

Returns & Order Enquiries

For returns, refunds, or order-related issues, please email us at ablnexuspets@outlook.com with your order number and a brief description of your enquiry. This helps us resolve your issue as quickly as possible.

Feedback & Suggestions

We are always looking to improve your experience. If you have feedback or suggestions about our products or service, we would love to hear from you. Please send your thoughts to ablnexuspets@outlook.com.